Salesforce Release

Summer ’18 Community Highlights

The list of Summer ’18 features below apply to Community enhancements. There are additional Summer ’18 features available to Salesforce Classic Only, Lightning Experience only, both Lighting Experience and Classic, Other Enhancements in the Summer ’18 Release Highlights post. Note: These features are not listed in any specific order. Customer Service (Napili) template is now called Customer… Continue reading Summer ’18 Community Highlights

Salesforce Release

Other Summer ’18 Highlights

The list of Summer ’18 features below apply to other Summer ’18 enhancements. There are additional Summer ’18 features available to Salesforce Classic Only, Lightning Experience only, both Lighting Experience and Classic, Community Enhancements in the Summer ’18 Release Highlights post. Note: These features are not listed in any specific order. (Generally Available) Get the new Service… Continue reading Other Summer ’18 Highlights

Salesforce Release

Summer ’18 Salesforce Classic Only Highlights

The list of Summer ’18 features below only apply to the Salesforce Classic. There are additional Summer ’18 features available to Salesforce Lightning Experience Only, both Lightning Experience and Salesforce Classic, Community Enhancements, Other Enhancements in the Summer ’18 Release Highlights post. Note: These features are not listed in any specific order. In Setup, the option… Continue reading Summer ’18 Salesforce Classic Only Highlights

How To

Remove a Contact from Campaign(s) When Opt Out Marketing Campaigns

(This solution works in both Classic and Lightning Experience.) Your company is using Salesforce campaigns. You need to also give your contacts the ability to opt out of marketing campaigns. Currently, a contact who has opted out of marketing campaigns may be added to a campaign. The marketing user then needs to run a report… Continue reading Remove a Contact from Campaign(s) When Opt Out Marketing Campaigns